Terms of Use
Important. These Website Terms of Use govern access to and use of xntara.com and related public pages (the “Site”). They do not by themselves create a trading account relationship. Trading CFDs and use of the Xntara trading platform are governed by separate client agreements, product terms, and risk disclosures issued by the Xntara entity that onboards you.
1. Scope and parties
These Terms of Use (“Terms”) apply to visitors and users of the Site operated under the Xntara brand. “Xntara”, “we”, “us”, and “our” refer to the relevant Xntara group company that operates the Site or provides services to you, as identified in your account documentation or on the Entities page.
References to the “Platform” mean the authenticated trading environment (web trader, mobile applications, and APIs where available) connected to this Site after account approval. Platform use is subject to additional contractual terms accepted during onboarding.
2. Acceptance
By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy and Cookie Policy. If you do not agree, you must stop using the Site immediately.
If you open an account or log in to the Platform, you also agree to the client agreement, risk disclosure, cost schedule, and any product-specific terms presented to you. In case of conflict between these Website Terms and your client agreement regarding trading services, the client agreement prevails for that subject matter.
3. Site and platform services
The Site provides commercial information about multi-asset CFD products, education (Academy), news and market commentary for general interest, account onboarding entry points, and links into the Platform.
After successful onboarding and authentication, eligible clients may access the Platform to view live prices for available instruments, place and manage CFD orders, fund and withdraw (where enabled), and review account history and statements.
We may modify, suspend, or discontinue any part of the Site or Platform features at any time, including for maintenance, legal, risk, or commercial reasons. We will not be liable solely because a feature is changed or withdrawn, except where mandatory law requires otherwise.
4. Eligibility
You must be of legal age in your jurisdiction (typically 18 years or older) and legally permitted to view financial marketing materials. Certain products and the Platform are available only to residents of supported countries and only after eligibility and KYC checks.
You represent that you are not located in a jurisdiction where access to the Site or CFD products would be unlawful, and that you are not subject to sanctions that prohibit dealing with us. We may geo-restrict or refuse access without notice where required.
5. Accounts and security
To access the Platform you must complete application and verification steps and maintain accurate profile information. You are responsible for safeguarding login credentials, devices, and multi-factor authentication methods.
You must notify us promptly of any actual or suspected unauthorised use of your account. We may suspend access to protect you, us, or the integrity of markets. Instructions authenticated with your credentials may be treated as authorised by you, subject to mandatory consumer or client protections that cannot be waived.
6. Acceptable use
You agree not to:
- Use the Site or Platform for any unlawful purpose, fraud, market abuse, money laundering, or terrorist financing
- Attempt unauthorised access to systems, accounts, data, or networks
- Interfere with security, integrity, or performance (including denial-of-service attacks, malware, or excessive automated load)
- Scrape, harvest, or systematically extract content or data except as expressly allowed by us in writing or via an official API under licence
- Copy, reverse engineer, or create derivative works of Platform software except where mandatory law permits
- Misrepresent your identity, residency, or source of funds
- Use the Site to distribute spam, harmful content, or infringing material
We may investigate and take technical or legal action in response to violations, including suspension of access and reporting to authorities where required.
7. Intellectual property
The Site, Platform UI, branding (including Xntara names and logos), text, graphics, video, software, and compilation are owned by Xntara group companies or their licensors and are protected by intellectual property laws. You receive a limited, revocable, non-exclusive, non-transferable licence to use the Site and, if a client, the Platform for their intended purposes only.
You may not use Xntara marks without prior written consent, except for fair nominative reference. Feedback you provide may be used by us without obligation to you.
8. Market data and content
Prices, charts, news, and statistics on public Site pages may be indicative, delayed, or sourced from third parties for illustration. They are not Xntara executable quotes and must not be relied on as the basis for trading decisions.
Live executable prices, depth (where shown), and order status are available only within the authenticated Platform under the terms of your account. Market data may be licensed from third parties and is provided “as is” without warranty of accuracy or completeness. Redistribution of market data is prohibited unless expressly permitted.
Academy and editorial content is for education and general information only. It is not personalised investment advice, a recommendation, or a forecast of future performance.
9. No advice or offer
Nothing on the Site constitutes investment, legal, tax, or accounting advice, or an offer or solicitation to buy or sell any financial instrument in any jurisdiction where such offer or solicitation would be unlawful. CFD products involve a high risk of losing money rapidly due to leverage. You should seek independent advice if you are unsure whether CFDs are appropriate for you.
10. Third-party services
The Site may link to third-party websites, payment providers, identity-verification vendors, app stores, or analytics tools. We are not responsible for third-party content, policies, or security. Your use of third-party services is at your own risk and may be subject to their terms.
11. Availability and technology
We aim for high availability of the Site and Platform but do not guarantee uninterrupted, error-free, or secure access at all times. Maintenance, force majeure, network failures, liquidity events, or third-party outages may affect services. You should maintain independent records and risk controls and not rely solely on a single connectivity path for critical orders.
12. Liability
To the fullest extent permitted by applicable law:
- The Site and public content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied
- We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunity arising from Site use or inability to use the Site
- Our aggregate liability arising out of these Website Terms is limited to the greater of (a) fees you paid to us specifically for Site-only services in the three months preceding the claim (if any) and (b) one hundred US dollars (USD 100), except where liability cannot be limited (for example, death or personal injury caused by negligence, fraud, or other non-excludable liability)
Liability for Platform trading activity, execution, and client money is governed by your client agreement and applicable law, not solely by these Website Terms.
13. Indemnity
You agree to indemnify and hold harmless Xntara group companies and their officers, employees, and agents from claims, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of the Site or Platform, or violation of law or third-party rights — except to the extent caused by our wilful misconduct or where indemnity is prohibited by law.
14. Privacy and cookies
Personal data is processed as described in our Privacy Policy. Cookies and similar technologies are described in our Cookie Policy. By using the Site you acknowledge those notices.
15. Changes
We may update these Terms from time to time. The “Last updated” date at the top will change when we do. Material changes may be highlighted on the Site or communicated to registered users. Continued use after the effective date constitutes acceptance of the updated Terms, except where mandatory law requires a different process for clients.
16. Suspension and termination
We may suspend or terminate Site or Platform access where we reasonably believe you have breached these Terms or client agreements, where required by law or risk policy, or where we discontinue services. You may stop using the Site at any time. Provisions that by nature should survive (including IP, liability limits, indemnity, and governing law) will survive termination.
17. Governing law and disputes
These Website Terms are governed by the laws specified by the Xntara entity operating the Site for your region, or as stated in notices on the Site. Courts or dispute forums identified in that entity’s documentation shall have jurisdiction, subject to any mandatory consumer protections in your country of residence.
Trading disputes are handled under your client agreement and the Complaints procedure.
18. Contact
General enquiries: support@xntara.com
Legal notices: legal@xntara.com
Privacy: privacy@xntara.com
Also see Contact and Help & FAQ.